I didn't personally bend your book

I appreciate each and every reader who takes the time to post a review of my books. But every once in awhile, there’s one that has me scratching my head. From my editor, whom I love like my long-lost son:

He spotted a one-star gripe that reads simply ‘Product has been bent!’. Rushing to my defense, he adds, “…which I have voted down as Not Helpful. SANDY G, DO YOU THINK THAT SUSAN WIGGS HERSELF BENT YOUR ‘PRODUCT’? BECAUSE I’M PRETTY FREAKING SURE THAT’S NOT THE CASE.”